Melbourne Water respects the privacy of your personal information and we collect and handle it in accordance with Victoria's Privacy laws and our Privacy Policy.
Online payments for a range of Melbourne Water services are processed using Westpac’s online payment process. You will be required to provide your name, contact details, reason for payment and credit or debit card details. Your information will be used to process the payment and contact you about it if necessary. It is collected and handled in accordance with Westpac's Privacy Policy.
To enquire about privacy at Melbourne Water please contact Melbourne Water's Privacy Advisor on 131 722 or enquiry@melbournewater.com.au.
All personal information we collect about you is collected, used and disclosed by us in accordance with our Privacy Statement which is available at Privacy Statement. Our Privacy Statement also provides information about how you can access and correct your personal information and make a complaint. You do not have to provide us with any personal information but, if you don't, we may not be able to process this transaction.
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